Returns Policy


You may return any Goods to us at your own risk and expense within a reasonable period, not exceeding 30 days from the Sale Date, and request a refund, provided that: The Goods are returned in their original packaging and condition, without having been used or installed, either in full or in part. D&R TV Limited reserves the right to charge a Return Fee as described in clause below. Where D&R TV Limited is entitled to charge a Return Fee, the fee shall be equal to all reasonable costs associated with collecting, delivering, and/or returning the Goods, up to a maximum of 10% of the total purchase price for the returned Goods (excluding Sales Tax). This fee covers handling, re-packaging, and restoring the Goods to a sellable condition. The Return Fee shall be payable by you upon the issuance of the Sales Tax invoice for the Return Fee. Use and Instructions Before using the Goods, you must be satisfied with their nature, quality, and quantity, as no returns will be accepted after the Goods have been used, except as otherwise provided in this Agreement. You are responsible for understanding and complying with the applicable instructions for using the Goods. D&R TV Limited will not accept liability for any issues arising from your failure to follow the instructions for using the Goods. If you require assistance with the instructions, please contact the store from which you purchased the Goods for guidance.